#255 Creating a Loyalty Card at a Supermarket｜French Shopping Phrases

When you shop at a supermarket, you may be asked at the checkout whether you would like to create a loyalty card.

Since a loyalty card allows you to receive discounts and special offers, it is often convenient to register for one on the spot.

In this section, I will explain useful French expressions for creating a loyalty card at a supermarket, following the flow of a typical conversation, along with key grammatical points.

Dialogue

B

Vous avez une carte de fidélité ?
（Do you have a loyalty card?）

A

Non, pas encore. Est-ce que je peux créer une nouvelle carte de fidélité ?
（No, not yet. Is it possible to create a new loyalty card?）

B

Bien sûr. Dans ce cas, il faut remplir un formulaire avec vos informations.
（Of course. In that case, you will need to fill out a form with your information.）

A

Quelles informations sont nécessaires, concrètement ?
（What information is required, exactly?）

B

Votre nom, votre adresse et votre e-mail, s’il vous plaît.
（Your name, address, and email, please.）

A

D’accord, je vais les noter.
（All right, I will write them down.）

B

Parfait. Je vais enregistrer votre carte.
（Perfect. I will register your card.）

1. Asking to Create a New Card

If you would like to create a new loyalty card, you can ask the following question:

Here, “peux” is the present indicative form of the verb “pouvoir” (can / be able to), and “je peux” means “I can.”

The structure “pouvoir + infinitive” means “to be able to do something.” When used in a question, it becomes a polite way to ask for permission, similar to “May I…?” or “Can I…?” In this example, the infinitive “créer” (to create) follows.

Also, “une nouvelle carte de fidélité” means “a new loyalty card.” Since “carte” is a feminine noun, the adjective “nouveau” changes to its feminine form “nouvelle.”

The word “fidélité” means “loyalty” or “faithfulness,” and “carte de fidélité” is commonly used to mean a loyalty card or membership card.

2. Understanding the Registration Process

When creating a card, the store staff may ask you to fill out a form or provide personal information.

The expression “Dans ce cas” means “in that case,” and it naturally connects to the previous statement about creating a card.

Next, “il faut + infinitive” means “it is necessary to…” or “you need to…”. Here, “il faut remplir” means “it is necessary to fill out.”

The “il ” in “il faut” does not refer to anything specific; it functions as a formal subject, similar to expressions used in weather (e.g., il pleut).

The phrase “remplir un formulaire” means “to fill out a form.” While “remplir” originally means “to fill,” when used with documents, it refers to writing in the required information.

3. Asking What Information Is Required

When creating a loyalty card, you may be asked to provide several types of information, such as your name, address, email, and phone number.

For this reason, it is useful to know how to ask exactly what information is required.

The phrase “quelles informations” means “what information.”

The interrogative adjective “quel” changes form depending on the gender and number of the noun that follows:

Since “informations” is feminine plural, “quelles” is used here.

The phrase “sont nécessaires” means “are necessary.” Because the subject is plural, the adjective “nécessaire” also takes the plural form “nécessaires.”

Finally, “concrètement” means “specifically” or “in practical terms.” By placing it at the end of the sentence, you emphasize that you want clear and concrete details.

Summary