Asking for Directions at the Airport|French Travel Phrases

At the airport, travelers often need to ask questions such as “Where is the boarding gate?”, “Which way is the exit?”, or “Where is the baggage claim?”. By learning some basic French phrases, you can make moving around much smoother.
Here, I will provide conversation examples and explain key points for asking directions effectively.
Dialogue

Excusez-moi, où est la porte d’embarquement 25 ?
(Excuse me, where is boarding gate 25?)

C’est tout droit, puis à gauche après le café.
(It’s straight ahead, then turn left after the café.)

Merci beaucoup ! Et la sortie ?
(Thank you very much! And the exit?)

La sortie est au rez-de-chaussée, près des taxis.
(The exit is on the ground floor, near the taxi stand.)
Grammar and Expression Points
1. Basic Expression for Asking a Location
The most basic way to ask where something is at the airport is: “Où est … ?” (Where is … ?)
- Où est la porte d’embarquement 25 ?
(Where is boarding gate 25?) - Où est la sortie ?
(Where is the exit?)
When asking about plural places, use “Où sont … ?” instead.
- Où sont les toilettes ?
(Where are the restrooms?)
By using only “Où est … ?” and “Où sont … ?”, you can ask about most places in an airport.
2. Phrases for Giving Directions
Knowing common direction phrases makes it easier to understand responses.
- C’est tout droit. (It’s straight ahead.)
- Tournez à gauche / à droite. (Turn left / right.)
- Après le café (After the café)
- Près de … (Near …)
In many cases, directions are explained with landmarks such as cafés, shops, or escalators. Pay attention to these words.
3. Useful Vocabulary at the Airport
Here are some essential words for travelers at the airport:
French | Meaning |
---|---|
la porte d’embarquement | boarding gate |
la sortie | exit |
le contrôle de sécurité | security check |
la salle d’attente | waiting room |
la livraison des bagages | baggage claim |
les toilettes | restroom |
For numbered places such as boarding gates, simply add the number:
- la porte d’embarquement 25 (boarding gate 25)
For longer terms like “la livraison des bagages,” recognizing the word bagages (baggage) can help you guess the meaning.
4. Asking Politely
When speaking to staff or other people at the airport, add “Excusez-moi” (Excuse me) before your question to be polite.
- Excusez-moi, où est la sortie ?
(Excuse me, where is the exit?)
After receiving help, it is polite to say “Merci beaucoup !” (Thank you very much!).
Summary
- Où est / Où sont … ?
→ Basic phrases to ask “Where is/are …?.” - C’est tout droit / Tournez à gauche
→ Standard phrases for directions. - Airport-specific words
→ boarding gate (la porte d’embarquement), exit (la sortie), baggage claim (la livraison des bagages). - Adding Excusez-moi and Merci beaucoup makes your conversation polite