#163 Requesting Laundry Service at a Hotel｜French Daily Life Phrases

During long stays, business trips, or travel to warm climates, there are many occasions when hotel laundry services become necessary.

If you are able to confirm the availability of the service, how it works, the turnaround time, and the cost in French, your stay will be far more comfortable.

In this article, I will assume a situation at a hotel front desk and explain, step by step, the French expressions used when requesting laundry service.

Dialogue

A

Excusez-moi, j’aurais une question concernant le service de blanchisserie.
（Excuse me, I have a question regarding the laundry service.）

B

Oui, que puis-je faire pour vous ?
（Yes, how may I help you?）

A

Est-ce que je peux faire laver quelques vêtements pendant mon séjour ?
（Is it possible to have a few items of clothing washed during my stay?）

B

Oui, bien sûr. Vous pouvez remplir le formulaire dans votre chambre et nous déposer le linge à la réception.
（Yes, of course. Please fill out the form in your room and bring the laundry to the front desk.）

A

Savez-vous quand je pourrai les récupérer ?
（Do you know when I will be able to collect them?）

B

Normalement, ce sera prêt demain en fin d’après-midi.
（Normally, it will be ready by tomorrow late afternoon.）

A

Je comprends. Merci beaucoup pour votre aide.
（I understand. Thank you very much for your help.）

B

Il n’y a pas de quoi. N’hésitez pas à nous appeler si vous avez d’autres questions.
（You’re welcome. Please feel free to call us if you have any other questions.）

1. Asking a Question at the Front Desk

When using a hotel’s laundry service, I recommend starting by speaking to the front desk and saying something like the following:

The phrase “j’aurais une question” is a polite and restrained way to introduce a question.

In addition, using “concernant …” (regarding …) clearly indicates the topic you would like to ask about.

This expression is also formal and works well in hotel settings.

2. Checking Whether Laundry Service Is Available

Next, it is important to confirm whether you can actually use the laundry service during your stay.

The key point here is the causative structure “faire laver …”, which means “to have something washed.”

By using “faire + infinitive”, you clearly express that you are requesting a service, rather than washing the clothes yourself.

The phrase “quelques vêtements” (a few items of clothing) also sounds natural and modest, indicating that the amount is not excessive.

3. Confirming How the Service Works

With hotel laundry services, it is necessary to check where to leave the clothes and what needs to be filled out.

Here, “remplir” means “to fill out,” and “formulaire” refers to a form or sheet provided by the hotel.

The verb “déposer” means “to leave” or “to drop off,” and it is commonly used when handing over luggage or laundry at a hotel.

4. Confirming the Turnaround Time

Knowing when your laundry will be ready is essential for planning your schedule during your stay.

The verb “récupérer” means “to collect” or “to pick up,” and it is frequently used when retrieving laundry or personal items.

A typical response from hotel staff would be:

The adverb “normalement” (normally) suggests that the time may vary slightly, which is common in service-related situations.

Summary